Delivery Policy
1. General Information
All orders are subject to product availability. If an item is out of stock when you place your order, we'll notify you immediately and issue a full refund to your original payment method.
2. Delivery Locations
We currently ship to addresses within the USA, Canada, and Mexico. Unfortunately, we're unable to ship to any other international destinations at this time.
3. Delivery Time
An estimated delivery time will be provided once your order is placed. Please note that these are estimates, starting from the date of shipping (not the order date), and serve as a guide only.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days from the date you place it. A business day is Monday through Friday, excluding holidays.
Keep in mind that we do not ship on Sundays.
The actual delivery date might vary due to the carrier's shipping practices, your delivery location, the chosen shipping method, and the specific items ordered. Some products in your order might also be delivered in separate shipments.
4. Delivery Instructions
You can add special delivery instructions on our website's checkout page to help ensure a smoother delivery.
5. Shipping Costs
Shipping costs depend on your order's weight and the delivery method you choose. To see the shipping charges for your order, simply add the items to your cart and proceed to the checkout page. The shipping costs will be displayed there before you finalize your purchase.
Please note that additional shipping charges may apply for remote areas or for large or heavy items. Any such charges will be clearly shown on the checkout page.
Sales tax will be charged based on the province or territory to which your item is shipped.
6. Damaged Items in Transport
If you notice any damage to the packaging upon delivery, please contact us immediately at ikkymartstore@gmail.com. You must reach out to us within 5 days of receiving your order regarding any transit damage.
7. Questions
If you have any questions about the delivery, shipment, or your order, don't hesitate to contact us at ikkymartstore@gmail.com.